Privacy Policy

At Quirvow, protecting your privacy is important to us. This Privacy Policy explains what personal data we collect when you visit quirvow.com, why we collect it, how we use it, and what rights you have. It also explains how we comply with privacy laws such as the California Consumer Privacy Act (CCPA/CPRA), the EU General Data Protection Regulation (GDPR), and the UK GDPR where they apply to you.

1. Information we collect

Depending on how you use our website, we may collect the following information:

  • Contact information – your name, email address, phone number, and shipping and billing address.

  • Order information – products you buy from us and basic payment details (full card data is handled by our payment providers, not stored by us).

  • Technical information – your IP address, browser type, device type, pages visited, and similar data collected via cookies and other tracking technologies.

  • Communications – messages, questions, or feedback you send by email, contact forms, or WhatsApp.

2. How we use your information

We use your personal information to:

  • Process and deliver your orders.

  • Communicate with you about orders, shipping updates, and customer support.

  • Send you news or offers by email, but only if you have chosen to receive them.

  • Maintain and improve our website, product pages, and customer experience.

  • Detect and prevent fraud and comply with our legal and tax obligations.

We do not sell your personal information for money.

3. Legal bases for processing (GDPR / UK GDPR)

If you are in the EEA, UK, or Switzerland, we process your personal data under one or more of these legal bases:

  • Performance of a contract – to process your order and provide customer service.

  • Legitimate interests – to improve our products and website, keep our services secure, and prevent fraud.

  • Consent – for marketing emails and for some cookies and analytics, where consent is required.

  • Legal obligation – to meet legal, tax, and accounting requirements.

4. How we share your information

We do not sell your personal information. We share it only with trusted third parties where this is necessary to run our business, such as:

  • Shipping partners (for example, FedEx), so they can deliver your order.

  • Payment processors, to securely handle your payment (for example, WooPayments/Stripe and PayPal).

  • Service providers that host our website, provide analytics, or help us improve quirvow.com.

  • Public authorities, if we are legally required to share information.

If you live in California or another US state with similar laws, you can exercise your rights under CCPA/CPRA, including the right to opt out of certain data sharing, via our “Do Not Sell or Share My Personal Information” page at quirvow.com/do-not-sell-my-information.

5. International data transfers

Quirvow is based in Morocco and primarily serves customers in the United States. If you visit our site from the EEA, UK, or Switzerland, your data may be transferred to countries outside your region, including Morocco and the US.

Where the law requires it, we use appropriate safeguards, such as the European Commission’s Standard Contractual Clauses (SCCs), to help protect your data when it is transferred internationally.

6. Cookies and tracking technologies

We use cookies and similar technologies to make quirvow.com work properly, remember your preferences, analyze traffic, and, where applicable, support advertising.

Browsing data collected via cookies (such as IP address, pages visited, and time spent on the site) is used to:

  • Operate essential functions like cart and checkout.

  • Remember choices such as language or currency.

  • Produce anonymized or aggregated statistics about how visitors use the site.

You can control cookies using your browser settings. More details are available in our Cookie Policy at quirvow.com/cookie-policy.

7. How long we keep your data

We keep your personal information only for as long as we need it for the purposes described above or as required by law. In particular:

  • Order, invoice, and tax records – kept for about 7 years to meet legal and accounting requirements.

  • Customer support messages – typically kept for up to 24 months after our last interaction.

  • Marketing and email subscription data – kept until you unsubscribe, plus up to 30 days for systems to update.

  • Analytics and cookie data – kept for up to 26 months, usually in aggregated or pseudonymized form.

After these periods, your data is deleted or anonymized so it can no longer be linked back to you.

8. Your privacy rights

Your rights depend on where you live, but may include the following:

US customers (including California – CCPA/CPRA)

  • The right to know what personal information we collect, use, and share.

  • The right to access the personal information we hold about you.

  • The right to request correction of inaccurate information.

  • The right to request deletion of your personal information, subject to legal retention requirements.

  • The right to opt out of the “sale” or “sharing” of personal information as defined by state law.

  • The right not to be discriminated against for exercising your privacy rights.

You can exercise your opt‑out rights via quirvow.com/do-not-sell-my-information or by contacting us.

EEA, UK, and Swiss customers (GDPR / UK GDPR)

  • The right to access the personal data we hold about you.

  • The right to request correction (rectification) of inaccurate data.

  • The right to request deletion (erasure) of your data in certain circumstances.

  • The right to restrict or object to certain types of processing.

  • The right to data portability, to receive your data in a structured, commonly used format.

  • The right to withdraw consent at any time, where processing is based on consent.

  • The right to lodge a complaint with your local data protection authority.

To exercise any of these rights, email us at contact@quirvow.com. We will respond within the time limits set by the law that applies to you.

9. Data security

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include encrypted connections (HTTPS), secure payment gateways, and restricted access to systems.

However, no method of transmitting data over the internet is completely risk‑free, and we cannot guarantee absolute security.

10. Children’s privacy

quirvow.com is not aimed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we do, we will post the updated version on this page and update the “Last updated” date at the top.

If you continue to use quirvow.com after a new version is posted, it means you accept the updated policy.

Data controller & contact

For privacy matters, Quirvow is responsible for your personal data. If you have questions about this Privacy Policy or want to exercise your rights

Contact Us

How can I reach customer support?

We are here to help!

By using quirvow.com, you confirm that you have read and understood this Privacy Policy.